Call now: 812-287-8036

General Information

Rent Payment Information

PLEASE NOTE RENT IS DUE ON THE 1ST OF EACH MONTH

Rent Payment Options

Sign up for an account with Intuit Payment Network (IPN), a secure payment service from the makers of QuickBooks. You can then set up a recurring monthly payment. IPN is the best option because it makes an electronic withdrawal from your bank account. Plus, we can provide it at no cost to you if a Bank to Bank transaction is done. But if a credit card or debit card is used a 3.5% processing fee will be accessed to your account. This is the tenant-managed, automatic payment method.

Manual Payments

Payments for rent, security deposits, and application fees can be made using the Rent Payment Portal. You will be taken to the Intuit website to complete your payment. If you do not have an Intuit account, just fill in the payment form using your bank account information. You do not need to sign up for anything. Use your bank account information to make an electronic debit (ACH). You decide when to make the payments. The standard deadline and late fees apply. This is the manual, electronic method.

Mailing Payments

Please mail your rental payment to:
Mackie Properties, LLC.
P.O. Box 236
Ellettsville, Indiana 47429

Rental payments must be in the form of one check or payment regardless of the number of tenants at the unit.
The payment must be from either a:

  • person named on the lease
  • parent of someone named on the lease
  • financial assistance organization on behalf of a person named on the lease
  • financial institution on behalf of a person named on the lease

Office Payments

Payments can be made at our office 9:00 am – 5:00 pm, Monday – Friday and Saturdays 9:00 am – 2:00 pm.
We are located at 811 N. Walnut St.
Please note the rental address on the payment.

Late fees are assessed on past due accounts.

What happens if my group can not pay rent in full by the first of the month?

It is important that you understand our policy at Mackie Properties, LLC. If we do not have your rent payment in full by the first of the month, you may be assessed a late fee. In addition, for each day thereafter that we do not have your full rent payment, we will charge you a daily fee until your account is paid IN FULL (as per your lease agreement). However, one simple email before the 1st can alleviate many of these problems and fees!! Situations can arise where all but 1 or 2 residents will have rent ready by the 1st. In this case you must notify us at least 4 days prior to the first to arrange an alternate debit. We can debit your account for the total collected, and initiate a separate debit once the remaining rent is ready. The earlier we know there is a problem, the sooner we will be able to work out an agreement that benefits both parties and avoids charging you fees! The important thing is not to ignore your financial responsibilities.
NOTE: If you simply ask us to delay your debit or debit less than your full rental amount, we will. We would rather work with our residents than initiate a debit that will bounce and cause more work and fees for all of us!!!

Be sure to set up your utilities BEFORE your move in date!

There is a $30 dollar fee for early disconnects!

Occupancy

Rental permits issued by the Bloomington Housing and Neighborhood Development are posted in all of the Bloomington rental units. The rental permit and the lease agreement state the occupancy for each unit. The Occupancy Limit states the maximum number of unrelated persons or a single family (single family as defined by the Bloomington Housing and Neighborhood Development) that can reside in the unit. Occupancy may be checked by confirming number of beds in unit, number of cars in parking area, names listed on the mailbox, etc. If there is a discrepancy in the occupancy limit and the number of persons living at the unit, then the tenants are responsible for any fines or penalties to bring the occupancy and lease agreement into immediate compliance.
For additional information:
Bloomington Housing and Neighborhood Development
Tenants and Owners Rights and Responsibilities

Parking

Most of our units have off-street parking available. Parking is not allowed on the lawns or sidewalks. Some neighborhoods do require permit parking on the streets.
For additional information:
City of Bloomington – Neighborhood Parking Permits

Painting

Tenants are allowed to paint the walls with written permission of the landlord. Tenants are not allowed to paint trim or woodwork or place wallpaper on the walls. A limited number of small picture nails are permitted. All units are painted with a particular brand and color of paint. This allows ease of touch up painting between tenants, and minimizes the costs to tenants. With written consent by the Landlord, Tenants may complete additional painting as long as the exact brand and color of paint is used. Please contact our office for paint information.

Dishwasher

Scrape off big chunks of food before you put dishes in the dishwasher, but don’t worry about rinsing them off. Most washers are designed to handle food particles. (Don’t expect the dishwasher to remove burnt-on foods, though.) Position cookie sheets and large platters along the sides so they don’t prevent the water from reaching the other dishes.
Reserve the top rack for plastic items, glasses and mugs. (Make sure that plastic items are dishwasher-safe.) Set plates and bowls in the bottom rack.
Be sure that glassware is put on the prongs. Loose glasses might break and make a dangerous mess.
Put pots and dishes with baked-on food in the bottom rack facing down toward the sprayer arm.
Set silverware handles down, except for knives, which should be handles up in the silverware basket.
Fill both dishwasher cups with dishwasher detergent.
Add rinse agent to rinse agent dispenser; replace top of dispenser.
Close door securely.
Choose a wash cycle appropriate to the load.
Choose a dry cycle.
Air drying saves energy, but may cause spotting.
Start dishwasher.

How to video:
http://youtu.be/sibh6fPfku8

Disposal Troubleshooting Guide

Problem: Disposer hums, but won’t start/run.

Problem Cause: Disposer jammed.

Solution: Turn unit off. Insert self-service wrench in bottom of motor shaft and turn back and forth to release jam.

Problem: Unusual Noise.

Problem Cause: Foeign object in grind chamber, such as knockout drain plug.

Solution: Turn unit off. Look in grind chamber with flashlight and remove object with long handled pliers.

Problem: Disposer starts/runs, but trips overload protector.

Possible Cause: Excessive use/motor overheated.

Solution: Allow motor to cool, press red overload button on bottom of disposer, and restart.

Problem: Disposer will not start.

Possible Cause: No electrical power to motor or overload protector tripped or open.

Solution: Check and repair (if necessary), press red button on bottom of disposer (overload protector). Fuse/circuit breaker, electrical outlet, wall switch. Here is a Quick Video: http://youtu.be/oS-tltoY3rs

Washer

Separate clothes. You’ve heard stories about that red sock being mixed in with that white shirt, and you wouldn’t want that to be you, so separate lights from darks. If a shirt is light, but has darker designs on it, you should probably just keep it with the lights. The same goes for dark clothes with light designs.

Check the tags. Some clothes are made of thin fabrics or have delicate patterns woven into them;these clothes should‚‚ not be washed in the washing machine. Most clothes are OK to machine wash, but if you are unsure, check the tag to see if it says hand wash only or dry clean only and set these clothes aside.

Set the water temperature. If you are washing cotton or very dirty clothes, you might want to use hot or warm water. If you are washing things like silk, then you should keep the water temperature lukewarm to cool.

Set the time. A lot of washing machines do this automatically, but you may have to do it by hand. You should set the time for about an hour to an hour and a half, depending on how dirty the clothes you are washing are.

Add the clothes This is pretty simple just dump your clothes in, but be careful not to add in any of those other clothes you separated earlier.

Pour in detergent. This is important, if you do this step wrong, you could ruin your clothes. You need to know if your washing machine uses high efficiency detergent, which is liquid, or normal detergent, which is a powder. Use the right kind of detergent and pour it into the right spot. This is usually either right on top of the clothes, or in a small hole on the top of your washing machines. The amount of detergent needed varies by brand of detergent and type of washer, so check the back of the detergent box and also look for any labels on your washing machine.

Turn on your washer. Ahhhh, sweet success, now all you have to do is hit that on button and you’re ready to go.

Here is a video how it operates http://youtu.be/xY566ejblQw?t=2s

Dryer

Clean the lint filter or screen before each load.
Inspect washed items before placing them in the dryer.
The dryer’s heat will set in stains that have not been removed.
Shake each garment before transferring it from the washer to the dryer.
Choose a dryer cycle.
Opt for the regular cycle if most of the load is all-cotton fabrics, or set it on permanent-press cycle if the load consists mostly of synthetic or permanent-press fabrics (a cool-down period prevents wrinkling).
Add a fabric softener sheet.
Remove the clothes once they’re dry and hang them immediately.
Here is how to clean your lint trap. http://youtu.be/OO0vYzFrJzw

Smoke Detector Issues

If it is chirping please watch this video.
http://youtu.be/IJhNCc_gsF0

Utilities & Fines

Vectren – Gas
800-227-1376

Duke Energy – Electric
800-521-2232

City Utilities – Water
812-349-3930

Comcast – Digital TV / Internet / Phone
800-266-2278

AT&T – Digital TV /Internet / Phone
800-288-2020

Smithville Telephone – Digital TV / Internet / Phone
812-876-2211

Direct TV – Satellite
877-851-4786

Sanitation – Trash / Recycling / Yard Waste
812-349-3443

Parking Enforcement – Parking Tickets
812-349-3436

Transportation

Bloomington Transit
812-336-7433

Indiana University Campus Bus Service
812-855-8384

Indiana University Parking Enforcement
812-349-3930

3D IU Campus Map

Disclaimer: The information contained within this website is for general purpose use only, subject to change without notice.